Sankey charts are a type of visual representation that combines the characteristics of an undirected graph and a flow diagram. They are commonly used to visualize the flow of information or resources through different sources and destinations. In this article, we will explore the creation and applications of sankey charts and how they can be used to visualize complexity and communication in organizations.
The creation of a sankey chart begins with mapping out the different sources and destinations of the flow of information. These are typically represented as nodes or “buckets” in the graph, and the flow of information can be represented by lines or “channels” connecting the nodes.
The flow of information can come from many different sources, including people, processes, or events. These sources are typically represented as rectangular or oval shapes, with a arrow pointing to the nodes representing the flow of information.
On the other hand, the flow of information can go out of the organization in many different directions, including new products, services, and customers. These directions are typically represented as “outlet” shapes, with a arrow pointing from the nodes representing the flow of information.
Once the flow of information has been mapped out, the chart can be used to visualize the relationships between the different sources and destinations. The total amount of flow going into each node can be tracked, as well as the total amount of flow going out of each node. This can help to identify areas of complexity or communication within the organization, and may also reveal bottlenecks or inefficiencies in the flow of information.
Sankey charts can also be used to visualize the flow of resources such as money, time, and manpower between different departments or teams within an organization. This can help to identify areas of overlap or conflict between different departments, as well as the resources needed to manage them effectively.
In addition to their use in visualizing information or resources, sankey charts can also be used to visualize the flow of communication within an organization. This can include the flow of emails, messages, or other forms of communication between different employees or departments.
Finally, sankey charts can also be used to visualize the flow of communication with external parties, such as customers, suppliers, or clients. This can help to identify potential issues or areas for improvement in the flow of communication with these parties.
In conclusion, sankey charts are a powerful tool for visualizing the flow of information or resources within an organization. They can help to identify areas of complexity or communication, as well as the resources needed to manage them more effectively. Whether used in visualizing information, resources, or communication, sankey charts can help to improve the effectiveness of organizations by helping to identify areas for improvement and improving communication within the organization.

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