How to Streamline Processes with Sankey Charts: A Visual Guide to Understanding Flow and Task Management

Sankey charts are a powerful tool for visualizing and improving the flow of processes and tasks in organization. They are particularly useful for identifying bottlenecks and inefficiencies, and for proposing improvements to optimize workflows. In this article, we’ll guide you through the process of creating a Sankey chart, and we’ll also provide some examples of how to use them to streamline processes.

What is a Sankey chart?

A Sankey chart is a visual representation of the flow of a process or system. It is named after its creator, graphic designer John Sankey, who invented the chart in the early 20th century. A Sankey chart separates the process into several stages, and uses directed arrows and vessels to show the direction and volume of the flow between stages.

Why use a Sankey chart?

Sankey charts can help you to better understand the flow of your processes, and identify areas for improvement. By visualizing the flow of tasks and activities, you can see where bottlenecks occur, and where work can be optimized. This can help you to streamline your processes, and improve efficiency.

How to create a Sankey chart

There are several software programs and online tools that you can use to create a Sankey chart. Some popular options include:

1. draw.io – an online diagramming tool that allows you to create a wide range of charts and diagrams, including Sankey charts
2. Lucidchart – a cloud-based diagramming software that offers a range of templates and shapes, including Sankey charts
3. SmartDraw – a desktop flowchart and diagramming tool that allows you to create Sankey charts, as well as other types of charts

To create a Sankey chart, follow these steps:

1. Choose a software program or online tool that you want to use to create your Sankey chart.
2. Open the program and create a new chart.
3. Choose the “Sankey” chart type from the list of options.
4. Enter the details of your process or system, including the different stages and the flow of activities between them.
5. Customize the chart as needed, by adding or removing vessels, arrows, or other elements.
6. Save your chart when you’re finished.

Examples of Sankey chart applications

Sankey charts can be used in a wide range of industries and contexts, to visualize and improve the flow of processes and tasks. Here are a few examples of how they can be used:

1. Manufacturing: A Sankey chart can be used to visualize the flow of materials and resources through a manufacturing process, highlighting any bottlenecks or inefficiencies.
2. Customer service: A Sankey chart can be used to visualize the flow of customer interactions through a service organization, showing where customers are waiting, and where their requests are being addressed.
3. Supply chain: A Sankey chart can be used to visualize the flow of goods and services through a supply chain, identifying any bottlenecks or delays.
4. Project management: Sankey charts can be used to visualize the flow of tasks and resources through a project, showing where work can be optimized, and where resources are being underused.

Conclusion

Sankey charts are a powerful tool for visualizing and improving the flow of processes and tasks in organization. They are particularly useful for identifying bottlenecks and inefficiencies, and for proposing improvements to optimize workflows. By following the steps outlined in this article, you can create a Sankey chart and start using it to streamline your processes.

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